Privacy Policy

1. Introduction

At Magic Lala, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting the privacy of our users, especially children.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (processed securely by third-party providers)
• Profile information and preferences
• Communication preferences

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• Device information (type, operating system, browser)
• IP address and location data
• Usage patterns and preferences
• Stories created and viewed
• Session duration and frequency

2.3 Children's Information

We do not knowingly collect personal information from children under 13 without verifiable parental consent. Our Service is designed for use by parents and guardians to create content for children. If we learn we have collected information from a child under 13 without consent, we will delete that information promptly.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage subscriptions
• Create and manage your account
• Generate personalized stories based on your preferences
• Send you updates, newsletters, and promotional materials (with consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Cloud hosting and storage
• Analytics and performance monitoring
• Email delivery services
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes or government requests
• Enforcement of our Terms of Service
• Protection of our rights, property, or safety
• Prevention of fraud or security issues

4.3 Business Transfers

If Magic Lala is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our Service
• Improve our Service and user experience
• Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: